The chlorine-free BAQUA Spa® Water Care System was developed to give you a clear, sparkling spa all year round. Even so, problems can occur, below we have highlighted the most common spa problems. If you do need additional help maintaining your spa, however, please contact your Authorized BAQUA Spa® Dealer. They are experienced professionals who are trained to help you get the most out of your spa, and the BAQUA Spa® Water Care System.
| Problem |
Cause |
Solution |
|
Calcium deposits on spa
shell rough surface |
Water not in balance |
Test water balance and adjust if necessary
Clean with BAQUA Spa® Surface Cleaner |
|
| Cloudy water |
Water not in balance
Dirty or damaged filter
Low BAQUA Spa® Sanitizer with Stain & Scale level
Addition of incompatible chemicals
Build-up of body oils, impurities |
Test water balance and adjust if necessary
Clean or change filter cartridge*
Test BAQUA Spa® Sanitizer with Stain & Scale Control level and adjust if necessary
Drain spa and refill
Add BAQUA Spa® Oxidizer and BAQUA Spa® Scumshield® product to prevent build up |
|
| Colored water |
Copper or iron metals in spa due to fill water or corrosion of heater
Total alkalinity, pH are low |
Test water balance and adjust if necessary |
|
| Eye and skin irritation |
Water not in balance
Inadequate BAQUA Spa® Sanitizer with Stain & Scale Control level
Build-up of body oils, impurities
Addition of incompatible chemicals |
Test water balance and adjust if necessary
Adjust sanitizer level
Add BAQUA Spa® Oxidizer
Drain spa and refill
Clean or change filter
|
|
| Throat irritation |
Associated with aeration of spa |
Test water balance and adjust if necessary
Add maintenance dose of BAQUA Spa® Waterline Control
Improve ventilation of indoor spa
Adjust calcium hardness to above 300 |
|
| Problem |
Cause |
Solution |
|
| Excessive foam |
Low calcium hardness
Addition of incompatible chemicals
Build-up of body oils, impurities
Old water
|
Test water balance and adjust if necessary
Drain spa and refill
Add BAQUA Spa® Oxidizer
Drain spa and refill |
|
| Odor |
Inadequate cleaning of spa cover
Inadequate cleaning of filter
Inadequate cleaning of spa shell
Inadequate ventilation
Addition of incompatible chemicals
Insufficient oxidation |
Clean the underside of the spa cover with BAQUA Spa® Cover Cleaner
Chemically clean filter with BAQUA Spa® Filter Cleaner*
Clean spa shell with BAQUA Spa® Surface Cleaner
Improve ventilation of indoor spa
Drain spa and refill
Add BAQUA Spa® Oxidizer |
|
| Sticky waterline deposits |
Not using BAQUA Spa® Waterline Control
Water not in balance
Build-up of body oils, impurities
|
Use maintenance dose of BAQUA Spa® Waterline Control weekly
Clean with BAQUA Spa® Surface Cleaner
Test water balance and adjust if necessary
Add BAQUA Spa® Oxidizer and BAQUA Spa® Scumshield® productto prevent build-up
|
|
| High sanitizer consumption |
Metals present in water |
Add remedial dose of BAQUA Spa® Metal Control |
|
| Metal present in water |
Water not in balance and corrosive Metals in fill water |
Add BAQUA Spa® Metal Control |
|
NOTE: Most water chemistry problems can be resolved by the recommended solutions above. Extreme chemical conditions may warrant draining and refilling the spa. Stains or calcium deposits on the spa may require attention prior to refilling.
*A degreaser/TSP (tri sodium phosphate) should not be used during the filter cleaning process as products containing phosphates are incompatible with the BAQUA Spa® Sanitizer with Stain & Scale Control.